PicoBrain Support

We're here to help!

📧 Contact Us

Email Support:

prizm_kr@hotmail.com

We typically respond within 24-48 hours. Please include your device model and iOS version when reporting issues.

❓ Frequently Asked Questions

How do I reset my progress?

Go to Settings → Data → Reset Data. Note: This action cannot be undone!

Games not loading properly?

Try these steps:

1. Force close the app and restart it
2. Restart your device
3. Make sure you have the latest version from the App Store
4. If the issue persists, contact us at the email above

How does the daily challenge system work?

Each game uses a unique "seed" that changes daily. This means everyone gets the same puzzles on the same day, making it fair and competitive!

Can I play offline?

Yes! All games work completely offline. No internet connection required.

How do I change the language?

PicoBrain automatically uses your device's language setting. Currently supports English and Korean.

How can I turn off ads?

Ads appear after completing games to support the app's development. We've designed them to be non-intrusive and appear only after you've finished playing.

🐛 Report a Bug

Found a bug? Please email us with:

• Your device model (e.g., iPhone 14 Pro)
• iOS version (e.g., iOS 17.1)
• Description of the issue
• Steps to reproduce the problem
• Screenshots (if applicable)

💡 Feature Requests

Have an idea to make PicoBrain better? We'd love to hear it! Send your suggestions to prizm_kr@hotmail.com